Shipping & Returns FAQ

We can ship as far as possible to the U.S. mainland and Japan.

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Average Shipping Times = Processing Time + Shipping Time
Processing Time: 1 - 2 Business Days
Shipping Time: 3 - 7 Business Days

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Items returned to us that meet the following guidelines will be fully refunded for the cost of the merchandise. Original shipping charges cannot be refunded.
• Returned within 30 days of receipt
• Sale items must be returned within 7 days of receipt
•Must be in resalable condition
•Must be free from scratches and/or defects
•Must not have been installed
•Must be in the original manufacturer’s box and packaging
•Must not have any writing on the original packaging •Must not be missing pieces
•Must not be clearance/liquidations/closeout
Any items that do not meet the above criteria will be subject to a restocking fee. Original shipping charges cannot be refunded.
Customized items couldn't be returned.

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Refunds of all kinds are always processed back to the original form of payment and at this time, we do not have the ability to change the method of payment.
It generally takes us up to 5-7 business days to process a refund. Once the refund is processed on our end, we will email you a confirmation.
For returned items needing a refund, the package must first be processed back into our warehouse after we receive your package. It usually takes about 10 days to receive your package and handle refund.
All PayPal payment can only be refunded via PayPal, all Credit Card payment will only be refunded to the original Credit Card.
In the unlikely event that you haven't received an email after the time frame shown above, please Contact us, and we'll get back to you as soon as possible.

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Please allow up to 3-7 business days for your return to be processed once it reaches our warehouse. We will send you a confirmation email once your refund has been issued.