FAQs about COVID-19

Will my package be delivered?

Yes! It will, FOSSiBOT'S activities are currently continuing. However, delivery times may be longer than usual and our selection of items available for international shipping may be temporarily reduced.

How long does it take for my orders to be shipped?

COVID-19 has been suppressed in China, and shipments in Chinese warehouses will not be affected. Our local warehouses stock goods are delivered faster.

Will the shipping time slow down? 

Due to COVID-19, some goods are restricted, and we cannot ship to some countries. If we can’t ship your order now, we will ship it immediately after the restriction ends; this ensures you get your items as fast as possible.

As these restrictions are unpredictable, the shipping time limit for your order may be extended beyond what is displayed on the product page/checkout.

Will my package have COVID-19?

It's safe to order from FOSSiBOT. We are taking extra precautions at the packing process, each package is disinfected before leaving our warehouse to ensure safe product and delivery for you.

We're doing everything we can to ensure you get the items. FOSSiBOT will be still here to do our best to support you.